Past Events
AFSIC 2019
At AFSIC’s Investing in Africa conference in May, CapPlus’ Peter Hinton presented the findings of CapPlus’ original market research on low-fee private schools where we interviewed 1,390 school proprietors in Abidjan, Cote d’Ivoire; Abuja, Nigeria; Accra, Ghana; Dar es Salaam, Tanzania; Kampala, Uganda; Lusaka, Zambia; and Nairobi, Kenya.
Past Events
SANABEL: Credit Scoring Workshop: Building Viable Credit Scorecards for MFIs
This highly interactive 1-day workshop offered MFIs the opportunity to test credit scoring models and build a simple credit scorecard to take back and test at their financial institutions.
Credit scoring, the process of building statistical models to predict willingness and ability to repay loans, can help MFIs to increase their scale of lending and reach new markets that can’t be served by traditional lending. Credit scorecards are built from both external and in-house data and provide MFIs an automated and cost-effective lending tool. Use of nontraditional data like utility bills and mobile transactions can help underserved individuals and small businesses obtain credit for the first time, opening a whole new customer base for MFIs while lowering transaction costs.
Many MFIs struggle with building financial data to build scorecards or may lack the know-how to create viable scorecards. This session will provide an overview of credit scoring for MFIs, including best practices from around the world, and showcase simple credit scorecards, with real life data that institutions can use to build a more specialized scorecard for their institution.
Objectives:
1- Introduction on credit scoring – overview, definitions, how it works and scorecard examples
2- How to build an expert vs. statistical scorecard based on real world examples and data
3- Challenges and solutions in using scorecards for MFIs – how to implement at their institution
The strategic value of Human Centred Design for financial institutions in emerging markets, Part 2, June 13, 2019
In this second webinar, we will describe the research methods and analytical techniques that provide HCD practitioners with powerful insights and actionable strategic tools that enable organisations to develop roadmaps towards customer-centricity. We will describe frameworks for change such as omni-channel strategies that integrate digital alongside traditional channels to build customer experience, employee engagement and commercial value and strategies that align customer needs with core services, products and behaviours. We will describe a basic toolbox of HCD techniques that small financial services organisations may wish to try in a workshop environment to enable them to assess and ask questions about …
More InfoThe strategic value of Human Centred Design for financial institutions in emerging markets, Part 1, May 16, 2019
Human Centred Design (HCD) delivers innovation and services that meet customers’ needs in ways that more traditional approaches do not. It affects change by framing organisations as systems, with customer needs at the centre. In this first webinar we will focus on the value that Human Centred Design can bring to SME and small business banking in emerging markets. We will describe the key foundations of HCD and the fundamental steps in the process. We will describe some of the key strategic outcomes that financial institutions typically gain with professional HCD support. We will illustrate these through case studies from …
More InfoCapPlus Webinar: Big Profit from Big Data – Practical Ways to Embrace “Digital Readiness”, April 11, 2019
Did you ever wonder… • If your company is ready for digital transformation? • If not, where you should focus first to turn technology into profit? • What are the 10 basic steps you can use today to monetize the data you already have? • How the best companies in the world use these steps? • Where do most companies fail in using Big Data and how to avoid their fate? This webinar will cover current trends and best practices in our “Brave New Digital World”. Each point is illustrated by actual examples. A “Digital Readiness” self-evaluation score sheet will …
More InfoCapPlus Webinar: Double Your Financial Institution’s Sales to SMEs – Proven, Integrated Sales Development Approach, March 21, 2019
Do you know… • Which of the 6 fundamental sales models would work best for your bank, at your current stage of development, and in your specific market? • Where to allocate your efforts in the 4 essential building blocks of sales capability for best return? • How to implement a disciplined, forward-looking sales process to guarantee results? These are some of the questions this webinar will answer, with actual examples to illustrate each point. This webinar will also provide templates you can take away and start using immediately, so you can boost your sales with methods some of the …
More InfoCapPlus Webinar: Marketing Financial Services To Entrepreneurs Effectively and Affordably, February 7, 2019
Does your brand have a strong standing in your target market? This webinar, aimed at financial institutions seeking to become leaders in SME lending, shows how to improve your marketing approach to become more effective in building visibility and appeal, while keeping marketing costs affordable. To provide a practical context, the webinar provides examples of marketing to SME entrepreneurs, including to women entrepreneurs as a specific target segment. The webinar covers: • Elements of the marketing strategy • Market analysis and segmentation • Evaluating the product suite • Brand differentiation • Integrated, consistent communication and the role of digital marketing …
More InfoCapPlus Webinar: Performance Measurement for SME banks: How to Make Your System Work for Your Institution, October 25, 2018
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CapPlus Webinar: Digital Financial Services – Continuing Progress at Your Institution, September 28, 2018
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CapPlus Webinar: Cashflow-based lending: How to design, train, and implement new procedures and methodologies, December 7, 2017
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CapPlus Webinar: Digital Financial Strategy 2: Implementation case studies, November 16, 2017
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CapPlus Webinar: A Multi-Pronged Approach to Financing and Strengthening Low-Fee Private Schools from IDP Foundation, Inc. & Sinapi Aba, September 20, 2017
CapPlus is proud to present a conversation between the IDP Foundation, Inc. and Ghanaian MFI Sinapi Aba, who partnered to pioneer the IDP Rising Schools Program. This innovative approach to financing the low-fee private school sector has to date provided financial and school management training and financing to nearly 600 schools, with a loan repayment rate of 93%. It provides a model for funders and financial institutions interested in launching similar programs in other markets, leveraging capital to improve education outcomes both profitably and sustainably. This webinar presents: • The development of the IDP Rising Schools Program, including how it …
More InfoCapPlus Webinar: Upscaling Khushhali: Transitioning to Profitably Serve the Missing Middle, July 27, 2017
Small businesses are often too small for banks or too big for microfinance organizations, falling into the “missing middle” of business finance. But financial institutions that do it right find the SME sector profitable and an effective way of building the local economy. In this webinar, CapPlus Senior Advisor Lisa Thomas and Ghalib Nishtar, President of Khushhali Microfinance Bank (Pakistan) present a case study on Khushhali’s transition from an NGO to a MFI and eventually to a registered bank serving the SME sector. Your financial institution can learn how to best capture the market of the missing middle based on …
More InfoCGAP & CapPlus Webinar: Talent Management for Microfinance Institutions in the Arab Region, July 18, 2017
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Arabic Gateway & CapPlus Webinar: Talent Management in the Evolving Microfinance Industry in the Arab Region, July 18, 2017
تنظم بوابة التمويل الأصغر العربية بالشراكة مع كاب بلاس للاستشارات ندوة مجانية عبر الإنترنت بالعربية حول إدارة المواهب في صناعة التمويل الأصغر في المنطقة العربية. تعتبر الموارد البشرية من أهم الأصول لدى أي مؤسسة وقد أدرك مقدمو الخدمات المالية للمشاريع الصغيرة والصغرى (مؤسسات التمويل الأصغر والبنوك) أهمية المواهب والمهارات التي يجب أن تتوفر في موظفيهم من أجل دفع أداء الأعمال وتحقيق النجاح ؛ خاصة في ظل تطورات آليات السوق والقنوات المبتكرة لتقديم الخدمات وازدياد التنافسية بين مقدمي الخدمات. خلال هذه الندوة، سوف يتم عرض وجهات نظر خبراء وممارسين في مجال الموارد البشرية في المؤسسات المالية بغرض الإجابة على الأسئلة الرئيسية التالية: ما المقصود بإدارة المواهب؟ ما …
More InfoCapPlus Webinar: Incentives for Small Business Officers: Building Appropriate Goals to Best Serve your Clients, June 22, 2017
Do your department and individual goals align with maximizing customer satisfaction? This webinar explores how an institution can design goals to motivate employees while increasing origination, sales, and cross-selling for overall profitability. The webinar covers: Designing goals oriented towards small business clients across departments Incentives: what to do, what not to do How to design goals and incentives to: Motivating strong customer service by all employees Increasing profitability and satisfaction per client Reducing turnaround time for the client Incent graduating clients’ loan sizes while maintaining low delinquencies Benefits of reducing sales-only incentives
More InfoCapPlus & Oxfam Webinar: Building Economic Equity and Empowerment by Financing Women Entrepreneurs, May 31, 2017
In partnership with Oxfam, CapPlus is proud to announce a webinar presented by our President and CEO Lynn Pikholz and Mara Bolis, Oxfam’s Senior Advisor, Market Systems. This webinar will summarize and present lessons and best practices from pilot programs conducted in Central and South America over the past two years, making the case for economic equality as a driver of empowerment. It will cover: The development and market opportunity represented by women entrepreneurs Key considerations and goals in empowerment efforts The design process for a new women-targeted product Lessons learned and refinements made as the pilots evolved Recommendations for …
More InfoCapPlus Webinar: How to Identify, Address, and Prevent Fraud in SME Finance, April 27, 2017
Drawing on over 30 years of experience in the financial services industry, in which the presenters have witnessed and uncovered various forms of fraud committed within the credit and lending process, this webinar will present concrete examples of what financial practitioners should do when dealing with fraud. Credit and lending staff need to be vigilant and ‘up-to-date’ on the ways fraud can be committed. This webinar will offer credit and lending staff a platform for the discussion of: • Types of Common and Uncommon Fraud • Good practices in fraud prevention and detection • What to do when unable to …
More InfoCapPlus Webinar: Introduction to Analytics for Small Business Banking, February 23, 2017
What analytics are important for strong small business banking operations? How do you collect, aggregate, and analyze the necessary information? What should be the goals of the project? Where do you even start? • How to approach segmentation of clientele • Useful reports for Loan Officers to cross-sell products • Who should be responsible for what • First steps to take and how to keep it simple CapPlus presents a perspective on embarking towards thorough, reliable, and consistent data reporting for small business banking departments. They will show dashboards of some useful reports, discussing overall considerations to keep in mind …
More InfoCapPlus & FSD Uganda Breakfast Meeting: Financing Low-Cost Schools, September 13, 2017
CapitalPlus Exchange and FSD Uganda are excited to invite you to a breakfast meeting presenting original market research and actionable recommendations to explore the market opportunity for financing low-cost Ugandan private schools. Today, an astounding 84% of Kampala’s lower income children attend these schools. We’ll discuss innovative ways financial institutions can profitably serve low-cost schools that also benefit the schools and students. Other financing opportunities along the education value chain will also be discussed. Focus areas include: • Financing the education value chain: size of the opportunity and other findings from CapPlus’ original market research in Kampala • Banking low …
More InfoSANABEL: Credit Scoring Workshop: Building Viable Credit Scorecards for MFIs, October 31, 2016
This highly interactive 1-day workshop offered MFIs the opportunity to test credit scoring models and build a simple credit scorecard to take back and test at their financial institutions. Credit scoring, the process of building statistical models to predict willingness and ability to repay loans, can help MFIs to increase their scale of lending and reach new markets that can’t be served by traditional lending. Credit scorecards are built from both external and in-house data and provide MFIs an automated and cost-effective lending tool. Use of nontraditional data like utility bills and mobile transactions can help underserved individuals and small businesses …
More InfoGlobal SME Finance Forum 2016, September 19, 2016
Presented by SME Finance Forum in partnership with CapPlus, the Global SME Finance Forum 2016 is our annual gathering of senior leaders of financial institutions, development finance institutions, non-bank investors (angel investors and venture capitalists), fintech companies, policymakers and regulators. This flagship conference is a unique global event focused on improving finance for small and medium enterprises. We are pleased to offer platinum, gold, silver and bronze sponsorship tiers for the Global Forum 2016, and aim to provide our sponsors the utmost opportunities to highlight their brands, actively engage in professional networking and make valuable business connections through logo placement, advert, booth, …
More Info6th Annual Africa Banking & Finance Conference, May 31, 2016
Join CapPlus for a special 1-day pre-conference workshop on Building the Strength of Middle Managers– An Underdeveloped and Poorly Appreciated Component of Business Success. At the conclusion of the workshop, participants will have an overview plan for building or strengthening their institution’s middle manager development program. They will be prepared to make the case for middle management development to senior executives, and they will have an outline of ideas to continue collaborating with their colleagues on designing, developing and delivering middle manager development. They will also have an initial competency profile for mid-level managers in their institutions, to be reviewed …
More InfoThe 8th Sankalp Global Summit, April 20, 2016
CapPlus CEO Lynn Pikholz and Senior Banker Gerry Monteiro will present at the 8th Sankalp Global Summit in Mumbai, India, scheduled from April 20-22, 2016. The theme for the SANKALP Global Summit 2016 is “Innovations for the Next 3 Billion (N3B)” and the Summit 2016 is a call to action for all critical stakeholders, including corporations, intermediaries, development finance institutions, academia and the government to come together, debate and collaborate on how to support innovations to scale and create larger impact. The Summit will bring together over 1,500 delegates from across 5 continents. As part of the convening, we will …
More InfoCredit Risk & Problem Loan Management Workshop, February 16, 2016
Credit Risk Management is essential for financial institutions to profitably lend to small and medium entrepreneurs. Join CapitalPlus Exchange for a 1.5 day peer learning forum to share best practice and technology-driven solutions to manage credit risk throughout the lending cycle, from client onboarding through monitoring and problem loan management. This event will bring together practitioners and experts from East Africa and beyond. CapPlus partner CRISIL, presenting at the forum, is a leading provider of credit risk expertise to international financial institutions and will share innovative internal rating systems and automated solutions to reduce credit risk. Click for agenda.
More InfoGlobal SME Finance Forum 2015, November 15, 2015
The Global SME Finance Forum 2015 was SME Finance Forum’s first annual gathering of senior leaders of financial institutions, development finance institutions and fintech companies that promote access to finance for small and medium enterprises, and was organized in partnership with CapPlus. This flagship event is one of the few truly global conferences for SME-focused institutions. Drawing together representatives from institutions across regions, as well as financial sector regulators, it aims to foster a lively exchange of knowledge and networking amongst peers and high-level participants. The two-day program was designed to provide insights on innovation and transformative technologies that can accelerate small business finance. This …
More InfoCapPlus & SME Finance Forum on behalf of the G20/GPFI: Financing Entrepreneurship – Innovative Solutions Global Workshop, May 31, 2015
The two-day workshop co-convened by CapPlus had 165 participants from 45 countries and included opening remarks by two Turkish officials and an IFC Vice President, along with a keynote address and nine panel discussions. Following the keynote, plenaries began addressing the challenges of financing SMEs by focusing on two avenues: market segment innovation and institutional innovation. The first was addressed in a panel on hard-to-serve SME segments including women and youth entrepreneurs and start-ups. Institutional innovation was covered by a panel examining how banks are changing to remain competitive, how new finance providers are providing SME finance, and how new …
More InfoCredit Risk & Problem Loan Management Workshop, January 29, 2015
CapPlus brought together 50 individuals from 17 organizations across 11 countries for our Credit Risk & Problem Loan Management Workshop, presented in partnership with CRISIL Risk Solutions. Attendees shared best practices, challenges, and shared experiences while fintech providers, industry leaders, and a team of highly experienced facilitators approached the topic across a range of levels. Shri R. Gandhi, Deputy Governor of Reserve Bank of India and Usha Thorat, formerly DG of Reserve Bank of India and CAFRAL, opened and closed the sessions with high-level discussion of credit risk and the particular challenges it presents to SME finance. Sessions included: • …
More InfoCEO & Senior Leaders Roundtable, May 10, 2014
2014’s SBBN CEO & Senior Leaders Roundtable, presented in partnership with the SME Finance Forum, brought together over 100 participants from 63 organizations (FIs, funders, industry stakeholders, and FinTech providers) across 36 countries to share best practices and lessons learned, connect with peers and potential partners, and further a shared goal of increasing access to finance for small businesses in developing markets. Sessions at the 2014 Roundtable included: • What’s Emerging: Forecasting Trends in SME Finance • Governance Risk, Lessons and Real Stories • Segmented Approaches – Supply Chain Finance, and Agri Finance, and Green Finance • Innovations in Mobile …
More InfoAdvancing Women Entrepreneurs: Finding and Financing Women-Led Businesses, February 10, 2013
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Strategic Human Capital Management for HR Professionals in Financial Institutions, November 10, 2012
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Small Business Banking Sales and Customer Relationship Management (CRM) Workshop, June 10, 2012
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The Next Frontier in Global Banking: Small Business: A Dinner Reception, November 10, 2011
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The strategic value of Human Centred Design for financial institutions in emerging markets, Part 2, June 13, 2019
In this second webinar, we will describe the research methods and analytical techniques that provide HCD practitioners with powerful insights and actionable strategic tools that enable organisations to develop roadmaps towards customer-centricity. We will describe frameworks for change such as omni-channel strategies that integrate digital alongside traditional channels to build customer experience, employee engagement and commercial value and strategies that align customer needs with core services, products and behaviours. We will describe a basic toolbox of HCD techniques that small financial services organisations may wish to try in a workshop environment to enable them to assess and ask questions about …
More InfoThe strategic value of Human Centred Design for financial institutions in emerging markets, Part 1, May 16, 2019
Human Centred Design (HCD) delivers innovation and services that meet customers’ needs in ways that more traditional approaches do not. It affects change by framing organisations as systems, with customer needs at the centre. In this first webinar we will focus on the value that Human Centred Design can bring to SME and small business banking in emerging markets. We will describe the key foundations of HCD and the fundamental steps in the process. We will describe some of the key strategic outcomes that financial institutions typically gain with professional HCD support. We will illustrate these through case studies from …
More InfoAFSIC 2019, May 8, 2019
At AFSIC’s Investing in Africa conference in May, CapPlus’ Peter Hinton presented the findings of CapPlus’ original market research on low-fee private schools where we interviewed 1,390 school proprietors in Abidjan, Cote d’Ivoire; Abuja, Nigeria; Accra, Ghana; Dar es Salaam, Tanzania; Kampala, Uganda; Lusaka, Zambia; and Nairobi, Kenya.
More InfoCapPlus Webinar: Big Profit from Big Data – Practical Ways to Embrace “Digital Readiness”, April 11, 2019
Did you ever wonder… • If your company is ready for digital transformation? • If not, where you should focus first to turn technology into profit? • What are the 10 basic steps you can use today to monetize the data you already have? • How the best companies in the world use these steps? • Where do most companies fail in using Big Data and how to avoid their fate? This webinar will cover current trends and best practices in our “Brave New Digital World”. Each point is illustrated by actual examples. A “Digital Readiness” self-evaluation score sheet will …
More InfoCapPlus Webinar: Double Your Financial Institution’s Sales to SMEs – Proven, Integrated Sales Development Approach, March 21, 2019
Do you know… • Which of the 6 fundamental sales models would work best for your bank, at your current stage of development, and in your specific market? • Where to allocate your efforts in the 4 essential building blocks of sales capability for best return? • How to implement a disciplined, forward-looking sales process to guarantee results? These are some of the questions this webinar will answer, with actual examples to illustrate each point. This webinar will also provide templates you can take away and start using immediately, so you can boost your sales with methods some of the …
More InfoCapPlus Webinar: Marketing Financial Services To Entrepreneurs Effectively and Affordably, February 7, 2019
Does your brand have a strong standing in your target market? This webinar, aimed at financial institutions seeking to become leaders in SME lending, shows how to improve your marketing approach to become more effective in building visibility and appeal, while keeping marketing costs affordable. To provide a practical context, the webinar provides examples of marketing to SME entrepreneurs, including to women entrepreneurs as a specific target segment. The webinar covers: • Elements of the marketing strategy • Market analysis and segmentation • Evaluating the product suite • Brand differentiation • Integrated, consistent communication and the role of digital marketing …
More InfoCapPlus Webinar: Performance Measurement for SME banks: How to Make Your System Work for Your Institution, October 25, 2018
More Info
CapPlus Webinar: Digital Financial Services – Continuing Progress at Your Institution, September 28, 2018
More Info
CapPlus Webinar: Cashflow-based lending: How to design, train, and implement new procedures and methodologies, December 7, 2017
More Info
CapPlus Webinar: Digital Financial Strategy 2: Implementation case studies, November 16, 2017
More Info
CapPlus Webinar: A Multi-Pronged Approach to Financing and Strengthening Low-Fee Private Schools from IDP Foundation, Inc. & Sinapi Aba, September 20, 2017
CapPlus is proud to present a conversation between the IDP Foundation, Inc. and Ghanaian MFI Sinapi Aba, who partnered to pioneer the IDP Rising Schools Program. This innovative approach to financing the low-fee private school sector has to date provided financial and school management training and financing to nearly 600 schools, with a loan repayment rate of 93%. It provides a model for funders and financial institutions interested in launching similar programs in other markets, leveraging capital to improve education outcomes both profitably and sustainably. This webinar presents: • The development of the IDP Rising Schools Program, including how it …
More InfoCapPlus & FSD Uganda Breakfast Meeting: Financing Low-Cost Schools, September 13, 2017
CapitalPlus Exchange and FSD Uganda are excited to invite you to a breakfast meeting presenting original market research and actionable recommendations to explore the market opportunity for financing low-cost Ugandan private schools. Today, an astounding 84% of Kampala’s lower income children attend these schools. We’ll discuss innovative ways financial institutions can profitably serve low-cost schools that also benefit the schools and students. Other financing opportunities along the education value chain will also be discussed. Focus areas include: • Financing the education value chain: size of the opportunity and other findings from CapPlus’ original market research in Kampala • Banking low …
More InfoCapPlus Webinar: Upscaling Khushhali: Transitioning to Profitably Serve the Missing Middle, July 27, 2017
Small businesses are often too small for banks or too big for microfinance organizations, falling into the “missing middle” of business finance. But financial institutions that do it right find the SME sector profitable and an effective way of building the local economy. In this webinar, CapPlus Senior Advisor Lisa Thomas and Ghalib Nishtar, President of Khushhali Microfinance Bank (Pakistan) present a case study on Khushhali’s transition from an NGO to a MFI and eventually to a registered bank serving the SME sector. Your financial institution can learn how to best capture the market of the missing middle based on …
More InfoCGAP & CapPlus Webinar: Talent Management for Microfinance Institutions in the Arab Region, July 18, 2017
More Info
Arabic Gateway & CapPlus Webinar: Talent Management in the Evolving Microfinance Industry in the Arab Region, July 18, 2017
تنظم بوابة التمويل الأصغر العربية بالشراكة مع كاب بلاس للاستشارات ندوة مجانية عبر الإنترنت بالعربية حول إدارة المواهب في صناعة التمويل الأصغر في المنطقة العربية. تعتبر الموارد البشرية من أهم الأصول لدى أي مؤسسة وقد أدرك مقدمو الخدمات المالية للمشاريع الصغيرة والصغرى (مؤسسات التمويل الأصغر والبنوك) أهمية المواهب والمهارات التي يجب أن تتوفر في موظفيهم من أجل دفع أداء الأعمال وتحقيق النجاح ؛ خاصة في ظل تطورات آليات السوق والقنوات المبتكرة لتقديم الخدمات وازدياد التنافسية بين مقدمي الخدمات. خلال هذه الندوة، سوف يتم عرض وجهات نظر خبراء وممارسين في مجال الموارد البشرية في المؤسسات المالية بغرض الإجابة على الأسئلة الرئيسية التالية: ما المقصود بإدارة المواهب؟ ما …
More InfoCapPlus Webinar: Incentives for Small Business Officers: Building Appropriate Goals to Best Serve your Clients, June 22, 2017
Do your department and individual goals align with maximizing customer satisfaction? This webinar explores how an institution can design goals to motivate employees while increasing origination, sales, and cross-selling for overall profitability. The webinar covers: Designing goals oriented towards small business clients across departments Incentives: what to do, what not to do How to design goals and incentives to: Motivating strong customer service by all employees Increasing profitability and satisfaction per client Reducing turnaround time for the client Incent graduating clients’ loan sizes while maintaining low delinquencies Benefits of reducing sales-only incentives
More InfoCapPlus & Oxfam Webinar: Building Economic Equity and Empowerment by Financing Women Entrepreneurs, May 31, 2017
In partnership with Oxfam, CapPlus is proud to announce a webinar presented by our President and CEO Lynn Pikholz and Mara Bolis, Oxfam’s Senior Advisor, Market Systems. This webinar will summarize and present lessons and best practices from pilot programs conducted in Central and South America over the past two years, making the case for economic equality as a driver of empowerment. It will cover: The development and market opportunity represented by women entrepreneurs Key considerations and goals in empowerment efforts The design process for a new women-targeted product Lessons learned and refinements made as the pilots evolved Recommendations for …
More InfoCapPlus Webinar: How to Identify, Address, and Prevent Fraud in SME Finance, April 27, 2017
Drawing on over 30 years of experience in the financial services industry, in which the presenters have witnessed and uncovered various forms of fraud committed within the credit and lending process, this webinar will present concrete examples of what financial practitioners should do when dealing with fraud. Credit and lending staff need to be vigilant and ‘up-to-date’ on the ways fraud can be committed. This webinar will offer credit and lending staff a platform for the discussion of: • Types of Common and Uncommon Fraud • Good practices in fraud prevention and detection • What to do when unable to …
More InfoCapPlus Webinar: Introduction to Analytics for Small Business Banking, February 23, 2017
What analytics are important for strong small business banking operations? How do you collect, aggregate, and analyze the necessary information? What should be the goals of the project? Where do you even start? • How to approach segmentation of clientele • Useful reports for Loan Officers to cross-sell products • Who should be responsible for what • First steps to take and how to keep it simple CapPlus presents a perspective on embarking towards thorough, reliable, and consistent data reporting for small business banking departments. They will show dashboards of some useful reports, discussing overall considerations to keep in mind …
More InfoCapPlus Webinar: The New Market Opportunity in Financing Low Cost Schools, February 2, 2017
Financial institutions can build a profitable business line while expanding access to education, according to CapPlus’ original market research in five African cities. During 2016, CapPlus interviewed a thousand proprietors of low cost private schools in Abuja, Dar es Salaam, Kampala, Lusaka and Nairobi to understand their financial needs and constraints. In this webinar, CapPlus will summarize: Market opportunities offered by the private school segment Growth trends and profitability Loan characteristics and challenges Partnership opportunities to strengthen schools’ financial and education quality
More InfoCapPlus Webinar: The Talent Management Continuum for SME Bankers (English), November 22, 2016
MFIs and SME/small business banks have realized that their employees’ talents and skills drive their business success. In this webinar, we will focus on how to identify the talent within your organization, along with the steps you can take to enhance and grow your talent and attract new talent to your organization Talent Management was initially used as an HR tool in the recruitment process. It has since developed into an essential business wide practice, used by management to cover many areas such as succession planning, development of the organisation and individuals, performance enhancement and organisational capability. This webinar will …
More Infoالمشاريع الصغيرة والمتوسطة. ندوة “كاب بلس” على الانترنت : سلسلة واجراءات ادارة المواهب لمصارف, November 22, 2016
ان معظم مؤسسات التمويل الأصغر والمشاريع الصغيرة والمتوسطة / المصارف التجارية الصغيرة باتت حاليا مدركة لأهمية مواهب ومهارات موظفيها وبأنها أساس نجاح أعمالهم. ولذلك في هذه الندوة سنقوم بمناقشة كيفية التعرف على المواهب داخل المؤسسة، وتعريف وتحديد الخطوات التي يجب اتخاذها لتعزيز وتنمية المواهب ، وأيضا جذب المواهب الجديدة للمؤسسة. قبل ذلك كان استخدام مفهوم إدارة المواهب كأداة للموارد البشرية مقصورا على عملية التوظيف فقط . ولكن في الأونة الآخيرة تم نطوير هذا المفهوم الى مجموعة شاملة من الممارسات الادارية والأساسية للمؤسسة ، تقوم الادارات باستخدامها لتغطي العديد من المجالات مثل التخطيط للخلافة والتعاقب الوظيفي، تطوير المؤسسة والأفراد، وتحسين الأداء …
More InfoSANABEL: Credit Scoring Workshop: Building Viable Credit Scorecards for MFIs, October 31, 2016
This highly interactive 1-day workshop offered MFIs the opportunity to test credit scoring models and build a simple credit scorecard to take back and test at their financial institutions. Credit scoring, the process of building statistical models to predict willingness and ability to repay loans, can help MFIs to increase their scale of lending and reach new markets that can’t be served by traditional lending. Credit scorecards are built from both external and in-house data and provide MFIs an automated and cost-effective lending tool. Use of nontraditional data like utility bills and mobile transactions can help underserved individuals and small businesses …
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