For over a decade, CapPlus has partnered with financial institutions to promote financial inclusion for small businesses, including women entrepreneurs and social enterprises.

Committed to Reducing Poverty by Strengthening Financial Services to SMEs

CapPlus enables financial institutions in emerging markets to serve small and growing businesses more effectively and profitably. Committed to reducing poverty by expanding and strengthening services to SMEs, we provide financial institutions with strategic and operational capacity building, peer learning and training, and pilots of innovative solutions to expand markets.

CapitalPlus Exchange Corporation, an international 501(c)(3) nonprofit organization, was founded in 2004 by ShoreBank, the USA’s first community development bank holding company. CapPlus was established in tandem with the ShoreCap Investment Fund to demonstrate the power of combining new capital with capacity building services (the “capital plus” approach) to accelerate investees’ financial services to SMEs. We quickly discovered that bankers like to learn from one another, so we created peer knowledge exchange opportunities, which then led to establishing the Small Business Banking Network (SBBN). SBBN’s success prompted the G20’s SME Finance Forum to create a larger network in 2015 into which SBBN has been incorporated.

Today we work closely with financial institutions, investment funds, innovators and other stakeholders committed to scaling small business finance in developing economies around the world.

Services

We thank our past and current funders, partners, and financial institution clients for their support and for the impact we’ve made together.

Our Team Board Members

Global Expertise

The CapPlus team works hand-in-hand with our clients and partners to overcome challenges for the shared purpose of increasing finance to SMEs.

Lynn Pikholz

Lynn Pikholz

President & CEO

Ms. Pikholz is a small business finance expert and specialist who has led CapPlus from its startup to its current place in the global SME finance community. She brings nearly 30 years’ experience in MSME finance, nonprofit management, consulting, impact investing and low-income housing in emerging markets. She has published articles, training manuals and papers on small business and microfinance, risk management, business development services and low-income housing.

Previously, Ms. Pikholz was Senior Managing Director at ShoreBank Advisory Services where she headed the Africa practice and managed multi-year capacity building assignments with downscaling banks and MFIs in the MENA region, South Asia and Sub-Saharan Africa. Prior to that, she was an advisor to the Independent Electoral Commission in 1994 for South Africa’s first democratic elections.

lpikholz@capplus.org

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Rula Dababneh

Rula Dababneh

Vice President

Ms. Dababneh is an international development specialist, practitioner and program manager with over 20 years of professional experience in banking, private sector development, economic growth, and programmatic and financial management.

During her years as a Regional Director at CGAP and a Senior Financial Services Advisor at Development Innovations Group (DIG), Ms. Dababneh managed capacity building programs to financial institutions in North, East, and South Africa, the Middle East, Central and Eastern Europe, and Central and Southeast Asia. She has extensive technical experience in leading public and private sector financial and economic development programs, with comprehensive management skills in all aspects of operations, including strategic planning and budgeting.

rdababneh@capplus.org

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Anthony Grant

Anthony Grant

Vice President

Mr. Grant is an experienced bank managing director in Africa, including at East Africa’s regional Exim Bank where he also led Exim Bank’s Women Entrepreneurs Program, Finance Bank in Zambia, Trust Bank in Gambia, and Finca Microfinance Bank in DR Congo. Mr. Grant also served as the Africa Regional Director for TechnoServe programs funded by multiple donors including USAID. He was appointed by the President as Chairperson for Zambia’s national Banking and Finance Task Force, to the Board of Gambia’s national Social Security and Housing Finance Corporation (SSHFC), and elected by banking peers across ECOWAS as president of the 16-country West African Bankers’ Association, among other appointments. He has been involved in projects funded by AfDB, DFID, USAID, USDA, the World Bank, Proparco and others. Mr. Grant speaks and writes in French fluently.

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Ellen Har

Ellen Har

Senior Manager

Ms. Har manages capacity building relationships with microfinance institutions, NBFIs, and banks. She is also responsible for CapPlus’s grant funding, and has managed the publication of toolkits focused on performance management, human capital, and benchmarks for small business banking.

Prior to joining CapPlus Ms. Har worked as an organizer and teacher in South Korea’s TaLK Program where she developed her expertise as a program manager and project manager.

ehar@capplus.org

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Peter Hinton

Peter Hinton

Senior Banker

Mr. Hinton has over 25 years of commercial experience including 22 years on boards in emerging markets, private equity, banking, development and increasing access to finance for SMEs in Africa. He has extensive experience in developing and strengthening governance at FIs, with experience in strategy and business development. He is now applying his experience to developing a sectoral approach to increasing finance to affordable private primary schools in Africa and South Asia. Peter is an associate fellow at Said Business School, University of Oxford teaching on the MBA and Impact Investment programmes. He is a director of Bean There Coffee Company, S Africa, the UK charity Send A Cow supporting rural livelihoods in Africa and the Hugh Pilkington Charitable Trust a UK educational charity operating in Africa.

phinton@capplus.org

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Gerry Monteiro

Gerry Monteiro

Senior Banker

Mr. Monteiro is a technology-oriented banker with over 40 years of experience and strong strategic, business and credit expertise with well-developed negotiation and management skills. He has led or advised start-up and turn-around projects in an array of banks and non-bank financial institutions in Sub-Saharan Africa, MENA region and South Asia. He is skilled in diagnostics, marketing and business development; corporate, SME, microfinance and consumer lending; risk and compliance management; e-commerce; business consultancy and project management and conceptualizing and building infrastructure systems.

gmonteiro@capplus.org

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Lynn Railsback

Lynn Railsback

Vice President

Ms. Railsback has more than 25 years’ experience in development finance, many of them at ShoreBank Corporation where she led implementation of major strategic initiatives, including strategies to serve new customer segments as well as marketing, IT and human resources strategies. She also has extensive experience in corporate communications and events management.

lrailsback@capplus.org

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Geoff Renk

Geoff Renk

Chief Financial Officer

Mr. Renk is a licensed CPA with over 25 years of experience, including more than 15 years as controller at a bank holding company. He has expertise in accounting, finance, regulatory reporting, income taxes, reporting systems, and risk management, and has participated in microfinance technical assistance projects in Bangladesh and Uganda.

Mr. Renk has worked in national and international accounting firms, and provided accounting and consulting services to a broad range of clients, including financial institutions, real estate firms, and nonprofit organizations.

grenk@capplus.org

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David Sheffieck

David Sheffieck

Manager

Mr. Sheffieck leads logistics and execution of peer learning events, in-person and web-based, along with company-wide communications and marketing. He manages CapPlus’s web channels, and headed member outreach for the Small Business Banking Network. He supports grant proposals and reporting, as well as leading other initiatives to strengthen the company.

dsheffieck@capplus.org

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Alkis Theodhori

Alkis Theodhori

Senior Associate

Ms. Theodhori plays a key supporting role in the capacity building business, working closely on management of all capacity building projects and pipeline projects. She also supports in the development and writing of grant proposals and reports, as well as other projects such as CapPlus’s peer learning events.

Prior to CapPlus, Ms. Theodhori supported the formulation, management, and implementation of all youth employment project activities for the International Labour Organization in the West Bank and worked with entrepreneurs at Alpha Bank, a commercial bank in Albania.

atheodhori@capplus.org

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Frances Toomey-Mys

Frances Toomey-Mys

Director, Capacity Building

Ms. Toomey-Mys is a development finance expert with over 25 years’ experience building and growing financial institutions’ financial and business development services to micro, small and medium-sized enterprises.

Risk management, product development, market analysis, program design, fund management and institutional assessments are some of Ms. Toomey-Mys’ key areas of expertise. In addition, she established and managed a women entrepreneurship development program in Ethiopia, assessed and prepared human resource policies, procedures and guideline manuals for a microfinance bank in Papua New Guinea and transformed microfinance institutions into for profit operations. She has created SME, commercial, agriculture and rural lending units, established microfinance institutions, and provided a wide variety of capacity building within financial institutions in Africa and the Middle East, South and Central Asia, the South Pacific and Eastern Europe. Her experience includes implementing projects funded by DFID, the WorldBank/IFC, USAID, and the Bill and Melinda Gates Foundation.

 

ftoomey-mys@capplus.org

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Meet Our Board Members

CapPlus has a highly committed, experienced and diverse board, both in skills and geographically.

Karim Ahamed

Karim Ahamed

Director

Karim Ahamed is a Partner and Investment Advisor in the Chicago office of HPM Partners LLC, a leading registered investment advisory firm. Prior to joining HPM Partners, he was a managing director with J.P. Morgan Private Banking, Chicago. Karim has spent a considerable portion of his career in the UK, where he held senior investment and wealth management positions with Coutts & Co and UBS AG. Karim received his Bachelor of Arts degree from the College of William & Mary and his Master of Management degree from Northwestern University’s Kellogg School of Management. He is a CFA charter holder and member of the CFA Institute, the CFA Society of Chicago and the UK Society of Investment Professionals.

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Eric Friedenwald-Fishman

Eric Friedenwald-Fishman

Director

Eric Friedenwald-Fishman is the creative director and founder of Metropolitan Group. Since Metropolitan Group’s founding in 1989, Mr. Friedenwald-Fishman has served as the key strategist and campaign counsel on hundreds of international, national, and regional projects, and he has developed extensive relationships with nonprofit, corporate, public sector, and philanthropic decision makers.

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Jennifer Hoffmann

Jennifer Hoffmann

Director

Jennifer Hoffmann is an independent consultant with RiskFrontier Consultants Ltd after a career in management in various innovative financial institutions in South Africa which included CEO of TEBA Bank in South Africa. Her consulting work focuses on technology for accessible banking in general, including branchless banking and mobile banking, business strategy, regulatory issues, and the establishment, growth and transformation of microfinance institutions. She has worked with the IFC, Finmark Trust (South Africa), CGAP and clients in West Africa, India, Malawi, Ethiopia, Southern Africa, Eastern Europe etc.

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Matthew Nell

Matthew Nell

Director

Matthew Nell is the Founder & Director of Shisaka Development Management Services in South Africa. He has over thirty years of experience in development finance inclusive of urban and housing development and microfinance. Mr. Nell oversaw the establishment of key housing finance and micro-credit institutions and public funding interventions. Mr. Nell has also been responsible for the overall management and direction of the National Housing Forum, which was responsible for negotiating the new National Housing Policy and assisting South Africa’s new democratically elected government. Through Shisaka, Mr. Nell’s consultancy work has provided advisory services to the state, the private sector and the non-governmental sectors.

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Natasha K Quist

Natasha K Quist

Director

Natasha K. Quist has over 25 years of international private and NGO management experience. Currently, she is the Senior Advisor for West and Central Africa for the Bill & Melinda Gates Foundation based in Abuja.
Prior to joining the Gates Foundation she was the West and Central Africa Regional Director for Save the Children International, based in Senegal and covering 11 countries (Burkina Faso, Central African Republic, Cote d’Ivoire, Democratic Republic of the Congo, Mali, Niger, Nigeria, Senegal, Sierra Leone, Liberia, Guinea). She was highly successful in scaling the World Wildlife Fund Program in Africa, as its Regional Director where she was responsible for 28 field offices staffed by over 300 people. Ms. Quist began her career on Wall Street, where she worked for various firms, including Salomon Brothers. She later worked for Walt Disney Company, and Nike Inc, where she focused on strategy, business planning, and new business development. Ms. Quist holds an MBA from the Wharton School of Business and a BSc from Leeds University.

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Extended Team

With decades of deep, cross-cutting experience in the SME Finance space, we deliver high-impact results targeted to clients' key priorities.

Our Purpose

At their core, all of CapPlus’s interventions address financial inclusion and seek to ultimately serve SMEs – the major generators of jobs and incomes globally.

Services