Ms. Anderson has over 25 years’ experience as a training and HR expert with assignments in the Middle East, Asia, and Africa. She has worked extensively with financial institutions providing training and consulting on strategic human capital management and operational HR/performance management, leadership coaching for CEOs and senior managers, and executive and management development training. She is a training expert for financial institutions, providing tool development and knowledge exchange services to MFI and SME institutions, as well as developing handbooks, tools and other learning and development resources.
Ms. Dicdiquin has more than 20 years’ experience in banking, and has held senior management positions in rural banks and development banks. She has implemented capacity building projects for MSME-oriented banks and nonbank financial institutions in Asia and Africa, with project scopes largely focused on SME banking diagnostics, MSME product development, credit and credit risk management, staff capacity building, performance management, internal controls, customer relationship management and branch operations.
Dr. Härmä, Honorary Fellow at the Centre of African Studies, University of Edinburgh, and Visiting Research Fellow at the Centre for International Education, University of Sussex, has researched low-fee private schooling for the poor in sub-Saharan Africa and India since 2004. Her work has been published in the Oxford Review of Education, the International Journal of Educational Development, and the Handbook of International Development and Education, among other academic journals and edited volumes. She has designed and conducted studies for DfID, developed reports for UNESCO, and served as a Visiting Scholar at Columbia University. Dr. Härmä has conducted all of CapPlus’ market research on low-fee private schools.
Ms. Miller is a commercial banker and financial consultant with over 30 years of banking and international development experience. She has conducted SME diagnostics, developed market segmentation strategies, SME banking strategies, created financial products and cross-selling strategies, revised operating procedures, and developed case studies, including on affordable private primary school finance models. She also applies her expertise to value chains, developing new sources of credit, structuring appropriate financial instruments and procedures, identifying alternative collateral and increasing access to finance for SMEs, agricultural producers and agribusinesses. She has extensive experience in designing, using, and evaluating credit enhancements, as well as host government, provincial, and donor guarantee programs. Additionally she is an experienced training developer.
Ms. Toomey-Mys is a development finance expert with over 25 years’ experience building and growing financial institutions’ financial and business development services to micro, small and medium-sized enterprises.
Risk management, product development, market analysis, program design, fund management and institutional assessments are some of Ms. Toomey-Mys’ key areas of expertise. In addition, she established and managed a women entrepreneurship development program in Ethiopia, assessed and prepared human resource policies, procedures and guideline manuals for a microfinance bank in Papua New Guinea and transformed microfinance institutions into for profit operations. She has created SME, commercial, agriculture and rural lending units, established microfinance institutions, and provided a wide variety of capacity building within financial institutions in Africa and the Middle East, South and Central Asia, the South Pacific and Eastern Europe. Her experience includes implementing projects funded by DFID, the WorldBank/IFC, USAID, and the Bill and Melinda Gates Foundation.
Mr. Vaci has a 35-year international career with experience in 50+ countries across four continents. He is an expert in customer relationship management, executive management, business development, marketing and sales. He has built eleven SME/retail banks in Eastern Europe and the Commonwealth of Independent States and is former Director of CRM for 26 EMEA countries at Citibank. He has served in senior management positions to CEO / Board Chairman level, and is an internationally recognized presenter, author, trainer and MBA lecturer.
Mr. Wyer is a results oriented professional with over 20 years of global experience in leadership and consulting roles in banking and development finance. He is a strategic leader that approaches problem solving with a hands-on, entrepreneurial attitude that delivers results that are effective and profitable. He has successfully built and run impact development funds in Sub-Saharan Africa and has designed and implemented bank development programs for IFC in Africa and Asia. Mr. Wyer has experience working and living in North America, Europe, Asia, Africa and Russia and has the proven ability to diplomatically and effectively work across various sectors with all levels of international/local business leaders and governments.